Customer Solutions Team
Trash can cause unforeseen and urgent issues at apartment and condominium communities. Having an expert team to handle issues quickly and independently lessens the stress on community management. Our Customer Solutions Team does not wait for you to notify us of a problem. We proactively monitor and address your waste needs.
Customer Solutions is solely dedicated to providing you with a premium experience of trash management by:
- Interfacing with the trash hauler to resolve missed pick-ups, coordinate bin replacements, and adjust your pick up schedule
- Monitoring for illegal dumping, damaged bins, contamination, and more
- Assigning our field team members to solve problems on-site
- Communicating with you about service fulfillment using electronic, photo-documented reports
- And more
Check out our service plan options for a complete trash management solution today.
Check out our service plans to get started!
What Does the Customer Solutions Team Do?
One of the biggest benefits to our trash management services is hauler communication. Our dedicated Customer Solutions team communicates with the trash hauler on your behalf, making this task one less time-consuming task to deal with. We monitor for missed pick ups, coordinate additional services, and ensure bin deliveries for you.
Our Customer Solutions Team works with our Field Services Team to monitor and report any on-site issues, such as illegal dumping, graffiti, oil or paint spills, biohazards, and more. Our team takes care of these issues quickly and independently to make trash issues one less community concern to worry about.
The Customer Solutions Team performs periodic analyses of waste levels at your community. This is to ensure your trash services are consistently meeting the needs of your community. If not, our team will find the right solution for you.
Trash regulations can be complex. Customer Solutions assists your community in year-round regulation compliance. We want to help you avoid costly trash hauler and city violations.
Our Customer Solutions Team analyzes your trash services with an eye for effectiveness. Our team identifies opportunities to adjust services to tailor your trash management plan to your needs. We guarantee you will receive the thoughtful, quality service you are paying for.
Our Customer Solutions Team helps your property shine before important visits, such as site-walks, rental tours, and other events. We work with you to make ready trash enclosures, common areas, and high-traffic spaces for key guests. We do the heavy lifting, so you can welcome guests and upper management with confidence.
How Customer Solutions Fits into our Service Plans
