Monitoring & Reporting
Monitoring and reporting on-site conditions is an essential part of keeping your community trash under control. Issues can arise at a moment’s notice, and having a dedicated customer service team to handle them quickly and seamlessly can be a huge weight off management’s shoulders.
Our Customer Solutions team is solely focused on ensuring your service is completed with the highest quality. They monitor for illegal dumping, damaged bins, contamination and more. If any of these issues are detected, Customer Solutions will assign field team members to solve the problem and notify you with photo reports when necessary or requested. Customer Solutions also handles trash hauler calls to get your missed pick-ups remedied, replace broken or damaged bins or adjust trash pick-up services with your approval.
Contact us today to ask about how monitoring and reporting can benefit your community.
See All Our Services
On-site Waste Control
Janitorial Cleaning Service
Janitorial Cleaning Service is the cleaning and tidying of community common areas, such as club houses, fitness centers and restrooms. Janitorial Cleaning Service aids your community in keeping your common areas cleanly for your residents.
Strategic’s Waste Optimization™ Plan for your community includes helping you develop environmentally responsible programs that minimize the amount of waste in our landfills. As part of our assessment, we will evaluate your city’s recycling requirements and options to add recycle or organic waste bins, assist with on-site sorting and manage the pick-up and proper disposal of e-waste, paints and oils. The Strategic team stays up to date on the latest recycling laws to help your community stay within guidelines. Our recycling programs are included and implemented in our Waste Optimization™ Plan for your community.
Large Item Pick-up
Pet Waste Removal
Pet Waste Removal service inspects for and removes pet waste in the common areas of your community. Our ServiceTechs automatically clean up pet waste from grass, sidewalks and planters. If your community provides pet stations for your residents, Pet Waste Removal also includes emptying waste bins, restocking dog bags and wiping down station services.
Monitoring & Reporting
Strategic will monitor your trash bins for capacity levels, misuse and disrepair. We take initiative to report missed pick-ups or bin maintenance to your trash hauler, and we notify you of the process. Additionally, we monitor for dumped commercial items, oil or paint spills, feces cleanup or any other field issues and alert you when necessary. With our ongoing monitoring and reporting, you can be assured that your Waste Optimization™ Plan is operating efficiently and effectively.
Enclosure Pressure Washing
Enclosure Pressure Washing service provides periodic, scheduled power washing of your trash enclosures. Our pressure washing team uses hot water and biodegradable degreaser to clean and sanitize the floors, reducing stains and stenches in your enclosures.
Christmas Tree Removal
Trash Out Service
Trash Out service offers removal and disposal of personal items left behind by a resident move-out. These trash outs can be done inside the apartment or home or outside at the trash enclosure depending on your needs. Trash Out service is contracted on an as-needed basis for our customers.
Contaminated Item Removal
Contaminated Item Removal is the proper disposal of biohazardous or insect infested large items. In order to protect your residents from health and safety risks, these items must be properly wrapped before they can be hauled away. Contaminated Item Removal is contracted on an as-needed basis for our customers.
Maintenance & Repair
Maintenance & Repair service is our term for a range of repair or maintenance work we can perform for your community. These services can include, but are not limited to, touch-up paint jobs, trash equipment repairs and patching stucco. Maintenance & Repair services are contracted on an as-needed basis for our customers.
Oil or Paint Spill Cleanup
Oil or Paint Spill Cleanup takes care of cleaning oil or paint spills in or around your trash enclosures, helping to solve slipping hazards and prevent concrete stains. Oil or Paint Spill Cleanup service is contracted on an as-needed basis for our customers.
Chute Inspection & Repair
Feces Cleanup service provides your community with a safe and quick way to have human feces messes cleaned up when found in your trash enclosures. Our team is trained to handle these situations, so your team doesn’t have to. Feces Cleanup service is contracted on an as-needed bases for our customers.