Included in Our Services
Waste Optimization™ Assessment
The Waste Optimization™ Assessment is how we solve your community’s trash problems. We perform an analysis of your community’s needs and current trash-related services. Our assessment takes community size, trash levels, bin capacity, janitorial needs and more into account as we determine the best course of action to save you money, improve curb appeal and make your community safer and cleaner for residents. Then, we right-size your trash service and implement recurring and as-needed services on-site to keep your waste under control. See our list of services below.
Recurring Services
On-site Waste Control
On-site Waste Control is our most-used service—providing tidying and cleaning for your trash enclosures. Our ServiceTechs thoroughly tidy, clean and sweep the area of debris inside the trash enclosure, as well as compact and redistribute excess material to optimize the use of trash and recycle bins. ServiceTechs also proactively inspect for and report broken or inoperable equipment, including bins, doors or latches, so we can notify you of any issues with efficiency. Our goal with On-site Waste Control is to decrease your need for extra trash hauler service and to keep your trash enclosures looking neat and beautiful.
Janitorial Cleaning Service
Janitorial Cleaning Service is the cleaning and tidying of community common areas, such as club houses, fitness centers and restrooms. Janitorial Cleaning Service aids your community in keeping your common areas cleanly for your residents.
Valet Trash Pick-up
Valet Trash Pick-up service is the doorstep collection and disposal of resident trash and recyclables. This is a convenient option for your residents, saving them the trouble of hauling their waste and recycling to the trash enclosures.
Monitoring & Reporting
Strategic uses electronic reporting to assure you of service quality and notify management of unforeseen issues. Our e-reports include service details, photos and time and location stamps, notifying you of what’s happening in the field upon request. E-reporting also allows our team to thoroughly and efficiently communicate with one another. We monitor and report on-site conditions, including capacity levels, bin misuse, missed hauler pick-ups and equipment disrepair. With our ongoing monitoring and reporting, you can be assured that your Waste Optimization™ Plan is operating efficiently and effectively.
Large Item Pick-up
Large Item Pick-up service is the automatic removal of resident-generated large items left near or at your enclosures. This includes furniture, mattresses, home décor and more. With your authorization, our team can also automatically remove major appliances, remodeling and construction materials and commercial waste for an additional fee. Large Item Pick-up service helps improve your curb appeal by removing the clutter of large items around your community.
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Pet Waste Removal
Pet Waste Removal service inspects for and removes pet waste in the common areas of your community. Our ServiceTechs automatically clean up pet waste from grass, sidewalks and planters. If your community provides pet stations for your residents, Pet Waste Removal also includes emptying waste bins, restocking dog bags and wiping down station services.
Recycling Programs
Strategic’s Waste Optimization™ Plan for your community includes helping you develop environmentally responsible programs that minimize the amount of waste in our landfills. As part of our assessment, we will evaluate your city’s recycling requirements and options to add recycle or organic waste bins, assist with on-site sorting and manage the pick-up and proper disposal of e-waste, paints and oils. The Strategic team stays up to date on the latest recycling laws to help your community stay within guidelines. Our recycling programs are included and implemented in our Waste Optimization™ Plan for your community.
Enclosure Pressure Washing
Enclosure Pressure Washing service provides periodic, scheduled power washing of your trash enclosures. Our pressure washing team uses hot water and biodegradable degreaser to clean and sanitize the floors, reducing stains and stenches in your enclosures.
Christmas Tree Removal
Christmas Tree Removal service is a seasonal program that removes and disposes of your Christmas trees following the holiday season. This service saves you money, time and hassle by removing the trees at your trash enclosures twice per week for the month following the holidays.
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Customer Solutions Team
Our Customer Solutions team is dedicated to providing you with the best possible service. We pride ourselves in a 24-hour response time, meaning Customer Solutions is at your disposal during the week for all questions, comments and concerns. Customer Solutions handles all trash hauler communications for you, including missed pick-ups, service adjustments, bin additions and replacements and more. They diligently monitor for issues on site, such as illegal dumping, damaged bins, and contamination and promptly assign field team members to resolve the problem.
As-Needed Services
Trash Out Service
Trash Out service offers removal and disposal of personal items left behind by a resident move-out. These trash outs can be done inside the apartment or home or outside at the trash enclosure depending on your needs. Trash Out service is contracted on an as-needed basis for our customers.
Contaminated Item Removal
Contaminated Item Removal is the proper disposal of biohazardous or insect infested large items. In order to protect your residents from health and safety risks, these items must be properly wrapped before they can be hauled away. Contaminated Item Removal is contracted on an as-needed basis for our customers.
Oil or Paint Spill Cleanup
Oil or Paint Spill Cleanup takes care of cleaning oil or paint spills in or around your trash enclosures, helping to solve slipping hazards and prevent concrete stains. Oil or Paint Spill Cleanup service is contracted on an as-needed basis for our customers.
Maintenance & Repair
A Maintenance & Repair service is our term for a range of repair or maintenance work we can perform for your community. These services can include, but are not limited to, touch-up paint jobs, trash equipment repairs and patching stucco. Maintenance & Repair services are contracted on an as-needed basis for our customers.
Feces Cleanup
Feces Cleanup service provides your community with a safe and quick way to have human feces messes cleaned up when found in your trash enclosures. Our team is trained to handle these situations, so your team doesn’t have to. Feces Cleanup service is contracted on an as-needed basis for our customers.